The Benefits of a Professional Telecom Billing Audit

March 26th, 2009 by admin
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Great telecom audit companies like BottaBoom are thriving today and are leaders in their profession because they bring fantastic value and telecom cost savings to their clients. So why is the audit business thriving in today’s business marketplace?  The question  is easily answered by looking at how the telecom audit activity specifically benefits business telecom cunsumers? We examine these factors as follows:

1.  More often than not, USA companies do not have the internal staff or capability to successfully perform accurate and proficient telecom audits on their services and phone invoices.

2. Customers often feel intimdated by their telephone carriers and/or their representatives.

3. Telecom audit consultants can take the sales gobbledygook spewed by telecom company personnel and interpret it into easily understood laymen’s terms for their business client to easily evaluate.

4. The phone bill audit costs customers nothing out of pocket, and is only paid as a percentage of their actual verified savings.  No phone cost recovery savings, no payment to the telecommunications auditing company.

5. No customer resources are required except perhaps relaying a bit of history that is provided to the   telecom auditor to kickoff the project.  The telecom audit specialist does all of the difficult research and investigative work for the telecom billing audit project.

6. A telecom audit is often a quick and effective way to reduce major corporate telecom expense by 30%-50%.

7. Telecom Audit clients still make the final decisions on telecom audit cost savings.

8. The ethical telecom auditor does not sell telecom products and services, they simply work with the clients existing telecommunication vendors.

9. All telecom orders and activities are documented in writing and easily traceable for future reference.

10. Telecom ordering and invoice reconciliation is now centralized across the business enterprise for control and accuracy.

11.  A complete telecom service inventory is delivered to the client and maintained through ongoing advanced telecom expense management techniques.

12. Call and voice traffic studies, circuit usage and data network usage studies are conducted and interpreted for the client by the telecom audit consulting firm.

13. Customer employees can be trained simply by working with the auditor and being kept apprised by the telecom consultant of ongoing project activities. Also formal telecom audit training is provided.

14. Client’s management, their CFO and CEO get reports of the actual telecom cost savings that they are receiving and are projected to receive. The reports are often shown to their corporate board of directors to show how effectively they are slashing telecommunication expense.

15. New Telecom ordering is simplified, new services and features are discounted at the bundled rate because of the reference documentation on telecom services.

16. New positive relationships and teaming with the clients’ carriers are formed by the telecom auditor for the benefit of the client. Telecommunication sales teams are held to the task of taking care of their customers.  Phone carrier reps who cannot deliver results and superior service are transferred out of the customer relationship.

17. Telephone carrier management escalation sheets are now available in case telecommunication services go down unexpectedly or the client is experiencing service issues and needs quick response.

18.All  Telephone lines and data circuits are now documented on excel spreadsheets and kept by key management personnel and the telecom audit company for improved emergency preparedness.

19. A new understanding of telecom billing systems and potential cost recovery items are now readily available to key members of the client’s organizations at the payment approval level of the organization.

20.  Cell phone bill auditing and land line network telecom audit, phone billing error and cost recovery and billing approval are now centralized, controlled and part of the same department.

21. Telecom expense management and telecommunications cost management controls are now an integral and ongoing part of the client’s operational business objectives of keeping telecom costs in check.

Try a risk-free telecommunications audit consultation today, contact BottaBoom at 1-888-487-5326 or visit our contact page at http://www.bottaboom.com/contact-us/

Tags: phone bill audit, Telecom Audit, telecom cost savings, telecommunications audit

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