Telecom Audit News & Resources

One of the greatest areas of cost savings for telecom audit company clients is the phone line inventory, which often results in the largest payback for the project. I.T. managers are often shocked to find that they’ve been paying for unused phone lines for years.

The Federal Communications Commission (FCC) today proposed a total of $11.7 million in penalties against four companies that appear to have unlawfully billed tens of thousands of consumers for unauthorized charges – a practice known as “cramming.”

Protecting American consumers is one of my top priorities,” Chairman Rockefeller said. “My Committee will continue to investigate businesses that engage in unscrupulous practices that harm hardworking Americans and we will not stop until consumers are no longer subjected to them.”

Contract reconciliation-contracts continue to auto-renew at higher rates, telecom carriers continue to make mistakes by entering incorrect contract rates into telecom billing systems and we keep getting huge refunds for telecommunications audit clients. We estimate this issue to result in billions of dollars in lost expense to American business in 2011, as was the case in previous years.

Having an effective escalation technique is often the key to the golden kingdom, that is; the ability to get great refunds and savings from the telecom companies.

“Prospective clients fax, email or mail us some sample telephone bills and we quickly give them a very good idea of the amount of savings they could receive from a full telecommunication audit. Most companies we check phone and data bills for see a 30 to 50 percent savings on their telecom expense right off the bat.”

Ten companies a week are having their PABX systems attacked by international hackers, who then make out-bound calls to premium pay numbers they’ve set up in North Africa or Europe.

Telecom cost savings secret: Program a free directory assistance provider into your speed dials to save money on directory assistance.

Last week, a distraught CEO from a small Manhattan company called us for help…He reported that his company’s Cisco VOIP telephone system had been hacked and billed for long distance calls to Cuba to the tune of $45,000 in just three days.

We recently helped a company save over $18,000 each month by merely implementing a cell phone policy which enabled them to establish cost control over their wireless network.