The first question that you may be asking yourself is; what in the world are Femtocells?  Femtocells are small devices (about the size of a home router) called towers or base stations that can be easily installed in a home or office.  They utilize the wireless service customer’s broadband connections to improve their Smartphone or mobile device coverage and can assist in the convergence of public wireless and proprietary broadband applications.  Prices have recently come down into the affordable range for consumers at between $100 and $150 per device and are just recently being offered exclusively from the large wireless carriers (AT&T, Sprint and Verizon) in the U.S.  The current volume of units to be sold in 2010 is said to be as high as 1 million and the estimate is said to be between 40 million and 50 million units sold by 2014.  This hubbub reminds me of the early days of VOIP deployment, when VOIP technology was about to “take off.”  Am I excited about this technology?  Yes, although guardedly so, particularly as I read more about Femtocells.

The Femtocell offering has created a lot of skepticism in the press also about current limitations of the crowded wireless bandwidth spectrum and as a result there is some promise for the Femtocell and its ability to help frustrated home users of mobile and wireless smart phone services that were previously difficult to use, primarily because of poor reception.  Femtocell technology has some interesting potential, not only in improving bandwidth and reception at a user’s home base, but complementing the home Ethernet connection and better facilitating file sharing between traditional in-house Wi-Fi router technology and mobile bandwidth technology.  And the debate over its implementation and sale by the wireless carriers is muddied by angry wireless customers and web bloggers who ask, “why should I pay my mobile phone carrier and extra $150 to improve their network at my home?”  It is a good argument and by reading some of the blogs, many customers, particularly those of AT&T wireless are not happy about the prospect of having to boost AT&T’s network on their own dime.  In fact, they’re just plain pissed off about it.

Nevertheless, I think we should focus on the potential payoff for the end user of having the new Femtocell?  According to Tatara Systems, a leader in SIP-based Femtocell convergence, the major benefits and possible uses for Femtocell technology for end users are as follows:

• Reduced “in home” call charges
• Improved indoor coverage
• Continued use of current handset
• Reduced battery drain
• One consolidated bill
• Multiple users/lines
• Landline support

But there are other applications besides boosting cell signals at home that the Femtocell could help with and I found an informative video from Mobile World Live that features an impressive Femtocell demonstration from a leading manufacturer Airvana.  The vodeo shows how individual cell phones can be linked together with Femtocell technology to complete a 16 channel musical rendition of “Do Re Me.”  Another part of the demonstration that impressed me is the claim that a Femtocell application user could conceivably go out and take pictures at an event and walk into their residence and have those pictures automatically downloaded into their local LAN and broadband servers.  As I saw this,  I thought of all of the frustrations I have with manually downloading pictures and video to my desktop, the femtocell is being positioned not just for improving wireless signals, but offering users robust applications and links between their broadband and wireless service connections.  This software application would be pretty useful and welcome in my household.

Who are some of the major manufacturers of Femtocells? They are Ubiquisys , ip.access and Airvana.

I am researching Femtocell technology for two main reasons besides being a telecommunications network technology information glutton.  Reason number one are the possible reseller opportunities for entrepreneurs like me (down the road).  At this writing, there only appears to be availabity from the mobile carriers as it appears that the Femtocell manufacturers want to distribute their product primarily through the wireless carrier marketplace.  Reason two for my research is the possibility of huge ROI for smart tech investors who can see the future in these devices.  If the sales projection numbers are correct from market researchers like ISUPPLY are for real, this technology could take off, making early investors who choose the industry leading manufacturer or distributor of Femtocells extremely wealthy.

With all of the hoopla surrounding this Femtocell technology, you are bound to be hearing more about the personal wireless cell tower and perhaps experiencing it firsthand in the coming weeks and months.  Moreover, Femtocell technogy could help silence some of the nagging issues that Smartphone users are having with public wireless bandwidth capacity and some are even saying that with Femtocell, a good portion of your wireless coverage area troubles could be over.

What do you think about this technology and this topic?  Be sure to comment on this article on our blog response section below.  Thank your for visiting our telecommunications audit blog.

Need a telecom bill cost savings analysis for your company?  Contact the telephone bill audit experts at http://www.bottaboom.com for a free analysis of your long distance or complete telecom billing situation.  We offer a free initial review of your bills and can tell you in plain English what the real story is regarding your telephone and data charges. Our telecom audit services typically save clients between 30-50% on their telecom expense.  We can help you impress your boss and board of directors with your telecom cost savings.

Finally! U.S. Senators take aim on early termination fees on cell phone contracts: This is encouraging news out of Washington, our public servants are finally mobilizing in an attempt to help consumers with early termination rights and gain more control over their cell phone telecom costs. This effort to fix the early termination fee process has been in the works now for a few years; lets hope that the senate enacts some good legislation that ends this ripoff practice of tricking and locking in consumers unfairly into years of financial commitment to their cell phone carriers.  Also, we need to put an end to carriers charging huge premiums to get out of those cell phone contracts imposed by the major wireless carriers. The article discusses some really good alternatives, like pro-rating costs on remaining months of contracts. Currently there are few rules in place to protect wireless customers. The wireless telecom carriers clearly have the upper hand right now, a lot of them are squelching consumers rights to roam to other carriers, particularly when their customer service stinks.  I predict if this legislation is passed, there will be a mass exodus of customers from unscrupulous wireless carriers who have greedily locked them in for years.  Minnesota Senator Amy Klobuchar and four other senators are sponsoring the bill, you can read more here:  http://klobuchar.senate.gov/newsreleases_detail.cfm?id=320406&

Miami Florida: Del Monte Company  pays 10 mil penalty to #TEM firm for stiffing them on fees owed on project: Wow, can you imagine a large, reputable company trying to stiff you on your fees after you saved them millions of dollars?  Ultimately, it appears that justice was served in this case.  I think you will find this article very interesting reading, especially if you are a telecommunications expense management consultant:

http://www.freshplaza.com/news_detail.asp?id=54973

Consumer Reports-U.S. Cell phone service providers lacking-In 2010, I see more demand for wireless expense experts and TEM.  Most clients need a cell phone bill  audit now more than ever and this article just reaffirms what we are finding, cell phone service providers, like many land line providers, jsut aren’t cutting it in the area of operational support: http://www.macrumors.com/iphone/2009/12/01/consumer-reports-finds-u-s-cell-phone-service-providers-lacking/

What do you think? Please feel free to enter your comments on our blog below.

Get a FREE no risk telephone bill audit review for your business from BottaBoom today, contact the telecom audit experts here: http://www.bottaboom.com/contact-us/

Watch Out For Hidden Fees

For example, I recently audited a client’s AT&T telephone bill that reflected the customer was receiving 1.5 cents per minute as per their contract.  However, the customer did not realize that hidden well within the hundreds of pages of their bills were numerous surcharges and tacked on fees.  The carrier charged $7.50 for each location of outbound and inbound service.  This particular customer had about 7 locations so AT&T added another $52.50 to their bill.  Next, two of those locations had inbound call routing charges on them, add another $100 per location for $200.  Finally, the account also included a $25 administrative surcharge (account service) fee.  In summary, AT&T tacked on almost $300 in additional fees!  The attractive 1.5 cent per minute call charge really was about .05 cents per minute with all of the fees, making the deal not so attractive.

When I explained the actual charges to the client, he said that his AT&T representative never mentioned the extra charges.  Moreover, as we reviewed his long distance contract that he had signed, there was no specific language noting that those additional administrative fees and charges would appear on his phone bill.  Nevertheless, AT&T was legally covered by referring to the website (tariff) within the contract, which contains the fine print or rules of the contract.  Within that phone tariff, the charges and AT&T’s freedom to legally charge for them were clearly spelled out.

For most of us, going to the actual fine print of the tariff and understanding the additional hidden charges can be difficult and time consuming, therefore, we end up unknowingly paying the extra money to the carriers each month.

Be Sure To Negotiate

The good news is that not all carriers do this, and AT&T’s extra fees can be negotiated away from the deal, if you know what to ask for.  In summary, it pays to negotiate your deal and understand what the real deal is.  So be sure to ask your carrier’s sales representative about the extra hidden fees in the deal they are offering you.  Make sure they clearly spell out that there will be no extra fees.

Also, you can learn about call rounding by the long distance carriers by reading our call rounding article at, When a penny a minute is not really a penny a minute.

Another weapon in your arsenal is to contact the long distance telephone bill audit experts at http://www.bottaboom.com for a free analysis of your long distance or complete telecom billing situation.  We offer a free initial review of your bills and can tell you in plain English what the real story is regarding your telephone and data charges. Our telecom audit services typically save clients between 30-50% on their telecom expense.

A company spokesman at BottaBoom Consulting LLC, a business telephone bill audit industry market leader says, “cell phone audit requests from business clients have risen 32% over the past 24 months and our revenues have significantly increased from the issues we’ve resolved in the wireless area.” This also reflects the general populations’ move to more wireless services, thus an increased need for an audit.

Recent media reports also show positive results for organizations that take the time to audit their cell phone users and wireless devices. We dug up a few recent eye opening stories from twitter posts that show the huge problems some public organizations and users are having with their cell phone accounts as follows:

San Antonio City Employee Fired for Racking up $5,200 Cell Bill for personal calls: http://tiny.cc/pNDnV

Some abuses found in county cell phone audit in county near Tampa Fla: http://tinyurl.com/ylmds2h

Recent cell phone audit for the State of Oregon shows over 450K in wasted telecom expense: http://tiny.cc/jNv6G

A study shows the average Illinois cell phone consumer could save an average of $331 on their wireless phone bills!http://tiny.cc/SG6t5

New Jersey State Medical University cell phone audit shows thousands wasted: http://www.nj.com/news/index.ssf/2009/05/audit_finds_umdnj_spent_big_on.html

In summary, cell phone abuse and waste will continue to increase, as long as consumers continue to use more wireless devices. A great way to combat the problem and save huge expense for organizations is to commission a comprehensive cell phone audit.

We Can Help

Does your company need a business cell phone audit? Contact the phone bill audit experts today at http://www.bottaboom.com/contact-us/

You can read more telecom audit news on our twitter page at: http://twitter.com/bottaboom

About the author: You can learn more about this author at this link: Telecom Audit Professional

BottaBoom Consulting LLC has expanded its business telephone bill audit offerings to allow clients to choose utility bill audit services and other cost management services.  This is due to a high demand for these services from new and existing clients.  These new business services include accounts payable audit, document fleet management, freight and supply chain audit, healthcare cost control, IT cost control, real estate management, travel management, and utility cost management.

“We have recently partnered with another business audit company, Cost Recovery Solutions http://www.costrecoverysolutions.com/, to bring our clients world class business cost cutting options…which will save significantly more expense to their operations than just from telecom audit services,” said Mark Evans, CEO of BottaBoom Consulting LLC telecom audit services.

If you are interested in our new suite of business audit and cost saving services or a telephone bill audit, please contact us at: http://www.bottaboom.com/contact-us/ or call 1-888-487-5326.

What is it? In 2009, some telecom carriers like Qwest and Paetec are instituting surcharges on outbound short duration phone calls (calls under six seconds). The percentage and the surcharge vary by carrier but are typically 10% and a penny (or 2¢), respectively. If less than a certain percentage of attempted calls are completed (typically 50% or 60%), then the carrier imposes a surcharge either per call or per DSO channel. For example, Paetec charges a penny per phone call, Qwest charges $10/month per DS0, or $240 per T-1.

This has the greatest financial impact on call centers and volume outbound dialer applications, most of whom are using T1s for their outbound call traffic.

Why is this being done to business phone consumers? According to some of the Incumbent local carriers (ILECs), their wholesale networks are becoming congested with these kinds of short duration calls, at times actually leading to call blockage. From what I have been reading on various telecom audit blogs, there are a few possible workarounds to avoid this charge as follows:

Set your PBX and/or internal outbound dialer to add six seconds to your hangup time on your proprietary outbound phone calls.

1. Find a reliable telecom carrier that does not tack on surcharges on short duration calls. There are some out there and we’ll be glad to tell you who they are.

If you are in doubt about these charges appearing on your phone bill or have seen your T1 bills spike up recently, contact us and we can help you clarify them with a telephone bill audit of your outbound long distance call traffic and perhaps save you some phone expense:

http://www.bottaboom.com/contact-us/

One thing you should keep in mind is that many of the telecom carriers use telecom taxes and surcharges to build fluff into corporate phone bills and increase their revenues. Examples of this are most items listed in phone bills as “surcharges” but suprisingly also are listed as “taxes” although as you’ll see, they are often not real taxes that are mandated.   The carriers have the right to charge just about anything they want in the area of taxes and surcharges because they cover themselves contractually. Many of those taxes and surcharges can be negotiated away and the key to eliminating them is at the beginning of your relationship with a telecom carrier.

Many telecom surcharges are bogus and are used primarily to pass costs on to the business telecom consumer or masquerade as taxes, when in fact they are hidden administrative fees that going to the bottom lines of the telecommunications carriers.  We cannot possibly list every tax and surcharge here, and you should talk to your carrier representative and get a breakdown of each surcharge, what it is, what is the percentage and how its applied on your bill.  And again, please remember, many surcharges are negotiable so when you talk to your carrier about pricing incentives, ask them about removing specific surcharges from your bill as a condition of signing up.

911 Service Fee: This fee is charged in some localities to support the emergency 911 telephone service. It normally shows up on the local telephone bill.

Federal Subscriber Line Charge: Also known as: Federal Access Charge, Customer Line Charge, Interstate Access Charge, Interstate Single Line Charge, FCC Approved Customer Line Charge, Subscriber Line Charge or SLC) Federal Subscriber Line Charge:  The Local exchange carriers (LECs) are authorized to bill a Federal Subscriber Line Charge fee.  These fees can be as low as $3 or as high as $7 per line depending on the local carrier.  They are designed to recover cost for access to the long distance network. Some long distance carriers charge their customers various fees on a per line basis but these fees are not mandated, they’re another way for the carrier to add revenue.  Remember, when contracting for local and long distance telecommunications service, everything is negotiable. This federally ordered charge billed by your local telephone company pays part of the cost to the local telephone company of supplying a phone line into your home or business. This recouped money is designed to help local phone companies recover the cost of providing “local loops” which refers to outside telephone wires, underground conduit, telephone poles, and other equipment and facilities connecting you to the telephone network. It is a charge that is part of the price you pay to your local telephone company but it is not an actual mandated tax and revenues for it are not sent in to any government entity.  The FCC places a maximum cap on this charge.  See the FCC website for more information.

California Relay Service:  CA Relay and Comm Surcharge- This surcharge appears solely in the State of California, and is charged as a set percentage of your intrastate service. It assists people with hearing and/or speech disabilities who use text telephones to communicate with people using standard voice telephones.

County Sales Tax:  Some counties charge a special telecommunications sales tax. This applies equally to all carriers serving that county.

District Tax:  Some juristictions charge a special telecommunications sales tax usually to support a school district, new construction of sports or entertainment complexes, or similar purposes. This applies equally to all carriers serving that district.

Federal  Tax  or Federal Excise Tax: This tax appears on your local phone bills. It is charged as a set percentage regardless of which telephone service provider you use. The majority of this tax was nearly completeley eliminated in 2007 and many companies were refunded previous payments on long distance and cell phone excise taxes by the Internal Revenue Service.  The tax still appears minimally on local telephone usage charges and cell phone charges.

Federal Subscriber Line Charge or Federal Access Charge, Customer Line Charge, Interstate Access Charge, Interstate Single Line Charge, FCC Approved Customer Line Charge, Subscriber Line Charge or SLC) This federally ordered charge billed by your local telephone company pays part of the cost to the local telephone company of supplying a phone line into your home or business. It is designed to help local phone companies recover the cost of providing “local loops” which refers to outside telephone wires, underground conduit, telephone poles, and other equipment and facilities connecting you to the telephone network. This is NOT a tax. It is a charge that is part of the price you pay to your local telephone company. Neither the FCC nor any other government agency receives the Federal Subscriber Line Charge. The FCC places a maximum cap on this charge. Currently, as of July 1st, 2002, the FCC places a maximum on this charge of $6.00 for the first line and the lower of actual costs or $7.00 for non-primary lines in residences. For multi-line businesses the maximum allowed is the lower of actual costs or $9.20 per line.

High Cost Fund B or California High Cost Fund Surcharge:  Charged as a set percentage of intrastate usage.  Similar to how USF functions on a national basis.

Local Connect Surcharge:  This fee appears sporadically on some long distance company’s bills. It is not a mandated fee and is negotiable.

Local Number Portability or Number Portability Service Charge or LNP:  This fee started to appear on many local telephone bills in February 1999. This fee allows local telephone companies to recover costs associated with supporting the technical capability to allow a consumer or business to retain their existing telephone number when switching to another local provider. Local companies are allowed, but not required, to pass on these costs. However most do pass them on. They are only allowed to charge this fee for five years from the first date they start to charge the fee, and are not allowed to start charging the fee until they can provide the ability to the end-user of retaining their phone number in the event of switching local telephone companies. Local telephone companies are required to make this “number portability” service available within 6 months of being requested to do so by another local telephone company wishing to service the area. This is not a tax. It is a charge that is part of the price you pay to your local telephone company. Proceeds from the fees do not go to the  FCC nor any other government agency. Local telephone companies are not allowed to charge this fee for customers on the Lifeline Assistance Program.

Local Sales Tax: Some local governments charge a special telecommunications sales tax and are equally applied to all carriers in those jurisdictions.

Monthly Fee: Some calling plans charge a monthly fee, watch these.

Minimum Monthly Revenue Commitment:  This fee is charged by some carriers and is imposed as a shortfall fee.  It is actually a penalty for not meeting call volume specified by the carrier.  Be very wary of this charge.  They are often disguised as something else, I’ve seen even seen them called “general account activity fees” and “administrative fees.”

Monthly Recurring Charge: These are charges that are the normal monthly fees that you are billed a per your telecom service agreement.  These charges do not include usage charges, only pegged monthly service charges.

Municipal Right of Way: Tax on local telephone services designed to cover the cost of managing and maintaining municipal rights of way. Frequently they are charged as a flat per line fee each month, depending on the municipality. This is charged the same by each provider within a given state, however, each state has a different rate.  Check with the state department of revenue and ask them what the rate should be, then check the math on the phone bill.

Payphone Access Fee. Under the 1996 Telecommunications Act, payphone operators must be compensated by long-distance operators for toll-free calls made through their phones. Most long distance companies pass this charge on to you on your long distance bill for calling card calls placed from a payphone or toll free calls received by you from a payphone. This is NOT a tax, and can vary from carrier to carrier.

Long distance PICC Fees: Also known on your phone bill as: National Access Fee, LD Line Charge, Presubscribed Interexchange Carrier Charge, Carrier Line Charge. Presubscribed Line Charge, Regulatory Related Charge, FCC Primary Carrier 1st Line.  This long distance portion charge started on January 1, 1998 as part of the FCC overhaul of telephone fees. Long distance companies pay a flat fee to the local telephone company when you pre-subscribe your telephone line to their long distance service. The charge is designed to compensate the local telephone companies for the costs associated with providing “local loop” service. If a consumer or business has not selected a long distance company for its telephone lines, the local telephone company may bill for the PICC. Although every long distance company is charged the same flat rate per line, long distance companies are allowed to pass on this charge using disquised methodology, and each company uses a different method to charge this carrier specific fee. Although it does not appear negotiable, it often is.   Some telecom providers do not charge this fee at all, and some charge a “carrier specific” flat fee. This is NOT a tax. Please note that on July 1, 2000 the FCC ruled that long distance companies no longer will have to pay this fee to local companies for residential lines, or single line businesses, therefore no longer something the carriers should ethically pass on. The charge continues for multiple line businesses. Many long distance companies are still charging customers for this, although though they aren’t paying it anymore as a pass on to the local telephone companies.

Property Tax Recovery Fee: This is a carrier specific charge only charged by certain carriers. It is not a tax. You should view it as an additional charge and it is negotiable.

PSC Fee: Some states add a surcharge to help support and fund their state’s Public Service Commission.

PUC Fee: Some states add a surcharge to fund their Public Utility Commission.

State Deaf and Disabled Fund: Some states charge a tax to help provide access to telephone and teletype services for deaf and disabled people.

State and Local Municipal Taxes (Also known as: Gross Receipts Tax Surcharge, State Additional Charges, Interstate Tax Surcharge, State Universal Service Fund, State Infrastructure Maintenance Fee, Municipal Utility Tax, Municipal Franchise Fee) State and local governments assess various taxes in different ways and at different rates. Proceeds go to the local governing body. It can be imposed on the revenues of local telephone companies, and long-distance companies operating within a state. Although these taxes vary by your location, they are the same for all providers serving that area. For more information about these taxes, please contact your local and state tax offices, check GOOGLE or your local directory.

Various State USF Taxes: Most USF state tax rates are universally applied to all state telecommunications carriers.  State Universal Service Funds – Most telecommunications providers should be familiar with the federal universal service fund. However, approximately one-third of the states have a similar universal service fund of their own. Although the programs supported by state-level USFs can differ considerably, typically they subsidize telecommunication service to “high cost” areas, underprivileged persons, hospitals, schools and libraries. The contribution amount for state USFs varies widely, from approximately 0.20 percent of intrastate revenues to just under 5 percent of intrastate revenues, and is paid to the state USF administrator. Check with your carrier or state Public Utilities Commission for verification of telecom tax amounts.

1.  Alaska USF,  Alaska Universal Service Fund:  This is a targeted percentage of intrastate usage.

2.  Colorado Universal Service Fund: A charge on all intrastate telecommunications services.

3.  Kansas USF or Kansas Universal Service Fund: Charged as a targeted percentage of intrastate usage.  Similar to the national FUSF charges.

4. Nebraska  USF or Nebraska Universal Service Fund: Charged as a set percentage of intrastate usage. It is similar to the FUSF charge applied nationally.

5. Texas Universal Service Fund: Charged as a targeted percentage of intrastate, international, and interstate usage that meets 2 of 3 conditions (call must originate in Texas, terminates in Texas, and be billed to an address in Texas). This is a separate surcharge from the Texas Infrastructure Fund.

6. Utah USF: Billed as a targeted percentage of intrastate usage. Mirrors conditions billed nationally by the FUSF.

7. Wyoming USF: Charged as a targeted percentage of intrastate usage. Mirrors conditions billed

Through FUSF.

Are you looking for someone to perform a telephone bill audit?   here to contact a corporate telecom audit and telecom cost savings experts . Be sure ask for the free initial phone bill audit review.

This is a huge responsibility. Some AP and I.T. folks have even reported difficulty sleeping at night. They’re overwhelmed with stress, knowing they must approve millions of dollars in company phone charges each month. The burden can be enormous.

The good news is that some help has arrived with the increased offering of online billing packages from the phone companies. These online services are now much easier for most novices to use. Even better, these wonderful packages are mostly free. In fact, most telecommunications carriers in the U.S. now offer complimentary, comprehensive online billing and reporting services to their business customers.

For example, Verizon, AT&T and Sprint all offer their business customers excellent online billing packages for both local and long-distance services. These online billing tools generally offer detailed reporting and historical billing information, allowing customers to retrieve vital usage information and spot unusual billing activity; thus, finding potential errors. This information can be used to help track and reduce costs better, while raising red flags for possible telephone fraud.

What are some red flags to look for when using the new online billing tools? With a bit of investigation and basic computer skills, you can learn to spot fraud and call abuse quickly with online billing. A few carriers even label some of their standard online reports as “fraud” reports or “after hours usage reports.” These reports are created to show unusual after-hours calling activity and atypical calling locations to help business consumers quickly spot phone fraud and abuse.

In the past, wading through voluminous phone bills and intricate detail was almost ridiculously laborious. With online reports, it’s relatively simple. Another benefit of these reports is that you can easily spot unauthorized charges from long-distance “slammers” and unauthorized third-party billers each month without having to dig through piles or boxes of paper bills.

Tracking your telecommunications costs each month is a valuable way to note cost discrepancies and practice good telecom cost management techniques. You can also track telecom taxes and surcharges. If you make changes to your long-distance and local calling plans to save money, online billing allows you to compare and track your costs afterward without having to dig through old phone bills or call the phone company.

Historical online billing reports are also a great way to keep your CFO and CEO informed about telecom expenses. Many of these reports can be exported to create spreadsheets and charts for easy analysis and presentation.

And, here is a cost saving tip you should be aware of once you start using online billing features. If you are still paying for costly billing CDROM billing reports to be manufactured and mailed to you in addition to your paper phone bill by the phone company each month, try online billing instead and you may very well cancel those costly and unnecessary CDROM reports and paper bills each month. You may even want to go paperless and receive your bills 100% online after utilizing online billing. And all of the carriers will allow you to continue to receive a paper bill in addition to getting online billing each month.

If you don’t have enough staff or time to do this yourself, another option is to hire a professional telephone bill audit consulting company to check your invoices regularly. You can arrange for spot checks every month or on occasion.

Once an independent cost-savings audit is complete, your consultant can also provide affordable, ongoing telecommunications expense management for your business. Consultants will also use the online tools, although typically they can give you much more in-depth analysis and recommendations for cost savings.

Whatever your plan of attack, you can breathe easier, knowing you are not alone in your struggle. Take advantage of the online tools available to see if your company is being charged for services you should not be paying. Using these tools to unearth a wealth of information at your fingertips is the best place to start.

Mark Evans is Principal and founder of BottaBoom Consulting LLC, a contingency-fee based telephone bill audit and telecom cost management firm that has been saving organizations money for years. In his words, “Reviewing a phone bill is like being on a treasure hunt, and there is a lot of gold to be found in almost every company’s phone bills.” BottaBoom offers clients a free introductory cursory telephone bill audit to see if a more-in-depth audit is of value to the client. Clients realize a majority of their savings if a full blown audit is conducted thereafter.

This is an open telecom audit blog website, please share your stories and questions!  Thank you.

Try a risk-free telephone bill audit consultation today.  We are leaders in telecom cost control, telephone auditing and telecom audit, data audit and cell phone audit for large, medium-sized and small businesses.  Contact BottaBoom at 1-888-487-5326 or visit our contact page at http://www.bottaboom.com/contact-us/