True Telecom Cost Savings Stories
Amazing and shocking telecom cost savings results from a recent telecommunications audit that we performed for one of our clients!
- We saved nearly $600,000 per month for this customer in recurring monthly telecom cost savings alone!
- We secured $475,000 in cash refunds and back credits for this client directly from the telephone companies!
- The first year telecom cost savings was well over 1 million dollars! How did we do it? Read on.
The chart below illustrates the recurring telecom cost savings that we obtained for one of our clients. All of our clients receive this chart to show and track their actual savings from the telecommunications bill audit.
How did we achieve telecommunication cost savings?
Each phone bill audit has its own unique opportunities for telecom cost savings. The telecom cost contol shown in the chart above reflects many of the telecommunications expense reduction activities and techniques BottaBoom auditors used in the actual telecom audit and are described as follows:
1. We found that the long-distance carrier erroneously charged the client for outbound long distance access charges on inbound-only trunks that were incapable of dialing out.2. We found that the data circuit network provider did not waive access charges upon the installation of the telecom services as specified in the sales contract.
3. We found that phone hackers invaded the client’s toll-free number, using a clever scam to be transferred to the outside operator to make long-distance calls.
4. An extensive telecom inventory audit revealed unused but live modem lines and data circuits that should have been disconnected five years earlier by the telecommunications carrier.
5. We found that the client was not using the appropriate wireless cell phone plan for the type of telephone calls that employees were making regularly. We also implemented a cell phone policy for their company. Our cell phone audit saved them several thousand dollars in recovered expense.
6. We found that the PBX vendor’s “best telephone technician” was regularly hacking our client’s phone system, routinely calling his brother in Korea after normal business hours. The technician was terminated once presented with this evidence.
7. We found that the client was paying up to $2.00 per minute for some long distance services and were being double billed for some telecommunication services by the phone company.
8. We found that as the client company ramped up service to their new long distance service carrier, they were charged monetary penalties for not meeting the minimum monthly minimum requirements (MMRCs) as specified on the long distance phone contract.
We explained to the carrier that the customer was ramping up to their normal usage in order to comply with voice call traffic requirements. The long distance carrier agreed to a complete refund, quickly credited our client and ceased charging minimum monthly penalties to the client thereafter.